Solution Scenarios · Process · System Logic · Pilot
Concrete Solution Processes for Common Technical Bottlenecks.
These illustrative scenarios show how technical enquiries, distributed specialist knowledge and recurring service cases can be analysed, designed as controlled processes and evaluated in a measurable pilot.
Structure technical requirements and open points.
Access products, documents and experience in a controlled way.
Prepare drafts and keep ownership visible.
Connect existing systems through defined interfaces.
Areas of Focus
Three Common Core Processes, Complemented by Custom Business Systems.
Each page begins with a tangible problem and shows the potential workflow, systems involved, required controls and criteria for a sound implementation decision.
Scenario 01 · Quotation
Technical Enquiry to Quotation
Evaluate emails, PDFs and bills of quantities, use specialist knowledge and prepare a verifiable basis for the quotation.
Scenario 02 · Knowledge
AI Knowledge System for Technical Documentation
Search manuals, service knowledge and project experience in a controlled way and provide answers with traceable sources.
Scenario 03 · Service
Prepare Service Enquiries Automatically
Classify emails and attachments, add relevant data and route cases to the right team using rules, AI and approvals.
Company-Specific Business Logic
Internal AI Systems
Combine validation, documentation, research and approvals in a custom application with roles and integrations.
Additional Sector
Real Estate Remains a Complementary Solution Scenario.
Real estate companies also need to connect enquiries, documents and existing systems. The current content on lead qualification and project documents therefore remains available, but is no longer at the centre of the brand.
From Problem to Project Start
Every Solution Scenario Needs the Right First Service Step.
The scenario describes a potential target state. The service defines which decision or verifiable outcome will be developed next.
Knowledge
Assess Sources First or Test Them Directly
When data channels are unclear, start with readiness. If sources, permissions and test questions are available, a RAG pilot can follow.
Quotation Process
Assess Technical Enquiries Reliably
Three to five real cases are assessed for effort, handoffs, data, risks and useful automation.
Business Application
Scope a Custom Application
Once users, business logic and the core process are clear, functions, integrations, roles and operating boundaries are designed.
Still Unclear
Prioritise Multiple Ideas First
When several AI ideas compete, an audit provides a comparable assessment and a realistic roadmap.
Selection Criteria
A Strong AI Use Case Connects Value, Data and Responsibility.
It is clear which search, processing step, decision or handover should improve and how the value can be recognised.
Relevant information, quality, currency, permissions and responsible owners can be assessed for the business task.
The people involved can evaluate results professionally, with required approvals and escalation paths in place.
Existing systems, integrations, monitoring, costs and further development are considered before, not after, the pilot.
Transparent Positioning
A Concrete Target State Makes an Abstract AI Idea Testable.
The scenarios illustrate potential system and process solutions for common starting points. They make functions, prerequisites, risks and practical first steps tangible.
Whether a scenario fits your company is assessed against the actual process, data, involved systems and subject-matter responsibility.
Frequently Asked Questions
Frequently Asked Questions about AI Solutions for Companies.
What Is an AI Solution in a Company?
An AI solution connects a clear business task with data, business rules, roles and suitable AI functions. It may be a knowledge system, an automated workflow or a custom internal application.
Which AI Use Case Is Suitable for a First Step?
A suitable first step has a clearly defined user group, accessible data, recurring value and results that subject-matter experts can evaluate. A broad company-wide promise is not a good pilot scope.
Standard Software or a Custom AI Application?
Standard software fits largely uniform tasks. Custom development makes sense when business logic, roles, integrations, approvals or the user interface materially shape the process.
Does Every Solution Need to Start with a Pilot?
Not necessarily. A pilot is useful when quality or value must be tested under real conditions. For a technical enquiry process, the quotation process assessment first creates a sound basis for decision-making.
Next Step
Which Technical Workflow Should Improve?
In the initial call, we clarify the process, workload, knowledge sources, involved systems and the right starting point, from assessment and readiness through to pilot or implementation.